Comfort Pros Heating & Air is the Carrier factory authorized dealer based in Leander, at 2002 Fall Creek Drive. Factory trained on the equipment we install, licensed by the state under TACL# TACLB116912E, and scored by Carrier on how the work turns out. Here is what that means for your house, and how to check every word of it before you call.
Carrier publishes the requirements, so there is no need to take ours. To become a Factory Authorized Dealer, Carrier says, technicians must complete extensive factory training on installation, maintenance, and repair, and the dealer must maintain all required local licenses, have appropriate insurance, and consistently receive excellent scores in customer satisfaction surveys. Carrier also requires that at least half of a dealer's technicians hold NATE certification, the largest non-profit certification program for heating and air conditioning technicians in the country.
For a Leander homeowner that comes down to three things. The people sizing and installing your Carrier system were trained by Carrier on that system, not on a video. The company is being measured by the manufacturer on what customers say after the job, not only on how many units it moves. And the license and insurance behind the work are checked by Carrier as well as by the State of Texas, which is where the next section starts.
New split-system air conditioners sized to the house from a load calculation, not from the tonnage on the old unit. Texas sits in the federal Southeast region, so anything we install here meets the current SEER2 floor for that region. See AC replacement.
One outdoor unit that cools in July and heats through a Williamson County winter, with electric backup for the coldest nights or a dual fuel pairing with an existing gas furnace. Our guide to heat pump versus AC in Central Texas covers when it is the right call.
The indoor half of the system, matched to the outdoor unit so the efficiency printed on the box is the efficiency you get. Carrier warranties matched equipment as a system, which is why we rarely replace one half alone. See heating replacement.
For the room the ductwork never reached: a garage conversion, a bonus room over the garage, a workshop. Sized and placed for the room, with the line set run cleanly rather than draped down the siding.
Set up to match the system it runs. A heat pump, a two-stage condenser and a dual fuel system each need a control that knows what it is talking to. See thermostat installation.
Our authorization is with Carrier for new installations and warranty registration. For repair and tune-ups we work on Trane, Lennox, Goodman and the rest of what is already in Leander attics. See AC repair and HVAC maintenance.
Open carrier.com's Leander dealer page. Each Carrier dealer is listed with its address and whatever badges Carrier has attached. Comfort Pros Heating & Air is on it at 2002 Fall Creek Dr. A company that is not on Carrier's page at all is not a Carrier dealer, whatever the van says.
Search TDLR's license search under Air Conditioning Contractors for Comfort Pros. Ours reads TACLB00116912E, Williamson County, current through December 2026. Three different companies in Texas use a version of our name, so match the county and the number, not just the words.
Ask the technician at your door for a NATE ID and an EPA Section 608 card. The first can be checked on NATE's own site. The second is federal law for anyone who connects gauges to a system or handles refrigerant, and it does not expire, so a technician who has it can show it.
Carrier scores dealers on customer satisfaction surveys after the work. You can do the same check yourself: read the reviews below and on Google, and look for the specific job, the technician's name and what happened when something went wrong. That is where a dealer's standards show.
Carrier's factory training covers installation, maintenance and repair of the systems we put in Leander homes. When a Carrier system is sized, charged and commissioned by people Carrier trained on it, the efficiency and the warranty both start from the right place.
Our home base is 2002 Fall Creek Drive. A call from Crystal Falls, Cedar Park or Liberty Hill is a short drive on this side of the toll, and the same technician who quoted the job is the one who comes back for the maintenance visit.
Every job is quoted in writing before work begins, repair or replacement. If the honest answer is that your twelve-year-old unit has summers left, you hear that. If it is a compressor on a system nobody has serviced, you hear that instead, with the replacement options side by side.
Five minutes on Carrier's locator and TDLR's search will tell you who we are. After that, call for a written quote on a new Carrier system, a repair on the system you have, or a maintenance visit before the next season. Our about page has the rest of the story.