Who we are
This privacy policy applies to Comfort Pros Heating & Air Conditioning, an HVAC contractor based in Leander, TX. You can reach us at hi@comfortprosatx.com or by phone at (512) 726-2122.
Information we collect
We collect information in two ways:
- Contact form submissions. When you request service or reach out through our website, we collect your name, phone number, email address, service address, service type, and any message you include in the form.
- Server logs. Our web host automatically records standard technical information when you visit our site, including your IP address, browser type, and pages visited. We do not use this data to identify individual visitors.
We do not collect payment information through this website. Any payment processing happens in person at the time of service.
How we use your information
We use the information you provide solely to:
- Respond to your service request and schedule appointments
- Follow up after a completed service call
- Contact you if we have questions about your request
We do not sell, rent, or share your personal information with third parties for marketing purposes. We do not send unsolicited marketing emails or texts.
Cookies
This website uses only essential cookies necessary for basic site functionality. We do not use tracking cookies, advertising cookies, or third-party analytics cookies that identify individual users.
Third-party services
Our website may include a Google Maps embed to display our service area. If so, your interaction with that map is subject to Google's privacy policy. Our website is hosted on a third-party platform that maintains its own security and privacy practices for server infrastructure.
Data retention
We retain contact form submissions for as long as necessary to complete and reasonably follow up on your service request. If you would like us to delete your information, contact us at hi@comfortprosatx.com and we will remove it from our records.
Your rights
You have the right to access, correct, or request deletion of any personal information we hold about you. To exercise any of these rights, contact us at hi@comfortprosatx.com or call (512) 726-2122. We will respond promptly.
Changes to this policy
We may update this privacy policy from time to time as our practices change or as required by law. When we do, we will update the date at the top of this page. We encourage you to review this policy periodically if you use our website regularly.
Contact
Questions about this privacy policy? Reach us at:
Comfort Pros Heating & Air Conditioning
Leander, TX
hi@comfortprosatx.com
(512) 726-2122